4 Necessities for a Successful Take-Out Restaurant

Solid take-out and delivery operations have never been more important in the restaurant industry. We know that the move from in-restaurant business to mainly out-of-restaurant business can be daunting. We have therefore come up with an outline of what you should be focusing on to help alleviate the stress!

Food Preparation
First things first, the most important part of a restaurant is… the food! You will need the same food preparation equipment from in-restaurant to run a successful take-out business. This means that, depending on your menu, you will need refrigerators, freezers, ovens, stoves, griddles, fryers, storage bins, etc. You will also need different stations of work tables to organize where you prepare the food, where you cook it, where you assemble it and where you package it.

When deciding on the menu, consider which meals will transport well to the customer’s home. Pizza and hamburgers transport well and retain their ideal presentation during delivery, making them such popular take-out meals. Additionally, to attract the customers right away, place your most popular and best-selling items at the top of the menu.

Ways to Order
There are many ways to order for take-out or delivery – by phone, website, restaurant app, third-party delivery service, or placing an order at the restaurant. The more options you have available to order, the bigger the customer reach you will have; however, this also means that there are more platforms for you to balance and stay organized with. This is why it is important for restaurants to find a way to stay organized with their orders. Consider using a program such as Deliverect to combine all of the orders from different sources into one organized list. Keeping food for last minute additions or placing the prepared food that’s ready for pickup in a heated or refrigerated display case can help maximize efficiency.

Containers & Other Supplies
Take-out and delivery operations also need containers to transport the food in. This is crucial to ensure success of your restaurant, therefore it is important to deliver food in high-quality take-out containers. Containers of high-quality minimize the chances of spills and leaks, keep food at their ideal temperature and simplify transportation. People who order take-out want to enjoy your food from the comfort of their own home. Food presentation is just as important at home, present the food in a way that will WOW the customer!

There are different types of containers – microwavable, stackable, with separate lids, with lids attached, environmentally-friendly, etc. Choose whichever containers will enhance the presentation and overall meal experience. Small containers are important to answer all of the sauce-on-the-side needs.

You should always be prepared to give out napkins, straws, cutlery and take-out bags, should the customer need it. If possible, get these containers and supplies in compostable or recyclable materials, to lessen the negative impact on the environment. Lastly, when running a delivery business, insulated bags are strongly recommended to make sure that the food transports well and stays at the ideal temperature.

Of course, restaurants must ensure that everyone is safe and that the area is clean. There should therefore be hand sanitizer stations, disinfectant wipes, tissues, sinks, soap and paper towels available for use.

We are wishing you and your business good luck for the end of 2020 and start of 2021. We hope that your take-out business operation is a great success!

This post is also available in: French