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For any other questions or to benefit from the assistance of an expert, feel free to contact us. Our dedicated team is here to address all your inquiries and guide you in the selection and use of our products. Whether you need specific details about a model, usage tips, or any other request, we are available to provide the necessary support. Your satisfaction is our priority, and we are ready to assist you efficiently and professionally.
Yes, you can order additional shelves by contacting us at service@distex.ca. As a company specializing in commercial refrigeration, New Air Refrigeration is dedicated to providing high-quality refrigeration solutions. We are here to address your specific shelf needs and assist you in the ordering process.
At New Air, we emphasize reliability, energy efficiency, and the use of cutting-edge technologies to ensure top-notch refrigeration solutions. Contact us now and optimize your storage space with our reliable and durable products.
Some of our refrigerators come with wheels, while others do not. Additionally, certain models offer the option to add wheels as an accessory, available for separate purchase depending on the chosen refrigerator. For detailed information on the features of each product, please refer to the available technical specifications. You can find all technical specifications in the documentation section of our New Air Refrigeration website or directly on the specific product page of interest. This will help you choose the refrigerator that best meets your mobility and installation needs.
At New Air, we prioritize reliability, energy efficiency, and the use of advanced technologies to ensure top-notch refrigeration solutions. Contact us now and optimize your storage space with our reliable and durable products.
The warranty for our New Air products ranges from 1 to 3 years, depending on the model, covering the casing and all parts against defects under proper use and maintenance conditions. The compressor warranty provides an additional extension of 2 to 4 years. For specific details on each model, please refer to the corresponding product warranty. In the case of covered defects, New Air is committed to repairing or replacing faulty parts but does not cover normal wear and tear. For any claims, contact New Air with the necessary details. It is important to note that the warranty does not cover indirect damages, misuse, incorrect electrical connections, tampering, negligence, abuse, accidents, damages during transportation or installation, fires, floods, and natural disasters. Refer to the model warranty for more information. Buy with confidence and maximize the durability of your New Air equipment! Contact us today for more information on our products and warranties.
At New Air, we emphasize reliability, energy efficiency, and the use of advanced technologies to ensure top-notch refrigeration solutions. Contact us now and optimize your storage space with our reliable and durable products.
Some refrigerator doors are equipped with a lock, while others are not. For specific details on each model, please refer to the technical specifications and product details.
At New Air, we prioritize reliability, energy efficiency, and the use of advanced technologies to ensure top-notch refrigeration solutions. Contact us now and optimize your storage space with our reliable and durable products.
Yes, it is recommended to wait before plugging in your new appliance. It is advisable to wait at least 4 hours after installation before putting it into operation. This waiting period allows the refrigerant to stabilize after transportation, ensuring optimal operation of the appliance. By waiting for this period, you also allow the internal components to adjust to ambient conditions, contributing to extending the lifespan and efficiency of your new appliance. This simple precaution helps ensure optimal performance and increased longevity for your equipment.
At New Air, we prioritize reliability, energy efficiency, and the use of advanced technologies to ensure top-notch refrigeration solutions. Contact us now and optimize your storage space with our reliable and durable products.
Certainly, most of our appliances allow for customization of the temperature according to your specific needs. You have the option to adjust temperature settings based on the type of products you are storing in the appliance. For detailed instructions on temperature modification, please contact us so that a representative can guide you. For any additional questions or specific assistance, feel free to reach out to our customer service. We are here to assist you with pleasure.
Some of our models, such as the NSR-050-H and NSF-050-H, come with a reversible hinge, providing the option to change the door’s opening side. On the other hand, models like the NGR-036-H and NGF-036-H are available with either left or right hinge options at the time of purchase, allowing users to choose the side that best suits their needs. For specific details on hinge reversibility for a particular model, please refer to the product specifications or contact our customer service (service@distex.ca) for accurate information on the model you are interested in.
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